We offer a 24-hour refund policy for our software subscription. If you are not satisfied with your purchase, you may request a full refund within 24 hours of payment.

How to Request a Refund

To request a refund, contact our customer service team at help@raytraceai.com within 24 hours of your purchase and include the following:

Your purchase details
Your reason for requesting a refund

Processing Times

We will respond to refund requests within 48 hours of receipt. Approved refunds will be processed within 5–7 business days.

Contact Us

If you have any questions about this Refund Policy, please reach out to us at help@raytraceai.com.